Repair warranty terms

Warranty coverage depends on the type of repair performed. Below are the confirmed terms that apply once your device is returned.

Screen repairs

90-Day Warranty

All screen repairs are covered for 90 days, limited to repair workmanship and/or part failure.

Non-battery internal repairs

180-Day Warranty

All non-battery internal repairs are covered for 180 days, limited to repair workmanship and/or part failure.

Battery repairs

1-Year Warranty

All battery repairs are covered for one year, limited to repair workmanship and/or part failure.

No fee if we cannot fix it

If we cannot complete the repair, you do not pay for it. That is the whole policy — there is no separate charge that survives an unsuccessful repair.

Diagnosis comes before any work

Every device is inspected and diagnosed in person first. We then review what we found and what it will cost with you, and nothing gets repaired until you approve it.

The estimate you get online is a starting range based on your description. The number we confirm after inspection is the one that matters.

If a device cannot be repaired

We call or text you with what we found and why the repair is not viable. From there you decide: we return the device to you, or we dispose of it responsibly on your behalf.

For mail-in orders, return shipping is arranged the same way as a completed repair.

Your data and privacy

We do not browse your personal files, photos, or messages. We only access what is needed to test the device and confirm the repair worked.

Back up anything irreplaceable before service. Most repairs never touch storage, but when the storage device is the fault itself, data may not be recoverable. Devices are returned in the condition we received them wherever the repair allows it.

Questions about a repair you have already had done? Call or text 763-204-0411 with your reference number. Drop-off and pick-up are by appointment.

Warranty questions

Do your repairs come with a warranty?
Yes. Screen repairs are covered for 90 days, non-battery internal repairs for 180 days, and battery repairs for one year. Each warranty is limited to repair workmanship and/or part failure.
What is not covered?
New physical damage, liquid exposure after the device is returned, and faults unrelated to the repair we performed. Those are new repairs rather than warranty work.
Will you look through my files?
No. We only access what is needed to test the device and confirm the repair worked. Back up anything irreplaceable before service — that is good practice with any repair shop.
Could I lose my data during a repair?
Most repairs never touch storage. When the storage device itself is the fault, data may not be recoverable, which is why we ask you to back up first whenever the device still powers on.

See all frequently asked questions.

Repairs backed by clear warranty terms

Local drop-off in Delano by appointment, or mail-in from anywhere in the Lower 48.